terms & CONDITIONS
Cancellation Policy: Need to cancel a class or appointment? No problem!
We have a 12 –hour cancellation policy for Group Fitness Classes. That means you can cancel 12 hours in advance of the class start time and it will be credited back to your account for future use. If you need to cancel within the 12 hours of the class start time, you will lose the class credit. No refunds will be given.
We have a 24-hour cancellation policy for all Small Group Training, Lagree and Private Appointments. Please contact the office or your trainer to cancel with 24-hours notice.
All sales are final. Classes are non-refundable, exchangeable or transferable.
If you need to cancel a reservation, log into MindBody, go to My Info, click My Schedule and click Cancel next to the class time. If you have trouble cancelling or have any questions, email the studio at firstname.lastname@example.org.
Waitlist Policy: Is your favorite class full? We recommend adding yourself to the waitlist. If an opening becomes available, you will receive a confirmation email. If you do not respond within an hour before class, your spot will go to the next in line.
Purchase Policy: Classes and instructor assignments are subject to change. Pricing is subject to change without notice. All class packages are non-transferable and non-refundable; there are no exceptions. The expiration date will be noted on your purchase receipt for your records. CORE will not be held liable for any bank overdraft fees.
Waiver: By signing up for a CORE class, you acknowledge that you have voluntarily chosen to participate in a program of physical exercise. You further acknowledge that CORE strongly recommends that you consult with your doctor prior to starting any exercise program. You acknowledge that you are fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to, abnormal blood pressure, fainting, heart attack or death. You assume all risk for your health and well-being, and fully release and hold harmless for any responsibility, cost or damages, CORE Center of Real Energy LLC, its instructors, employees and agents. You acknowledge that your agreement to this release applies to each time you visit the CORE location. You hereby acknowledge that you, and any minor under your care, have voluntarily chosen to participate. You assume all risk for your health and well-being, and that of any minor under your care, and fully release CORE Center of Real Energy LLC from all liability.